Global Protect Client (Version 3.0.0) with Windows 10

Global Protect Client (Version 3.0.0) with Windows 10

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Created On 09/25/18 20:39 PM - Last Modified 04/21/20 00:46 AM


Symptom


Symptoms

Global Protect Client (Version:3.0.0), when installed on the Windows-10 PC, all the traffic is going through the firewall, but the Windows Apps are not working even though the PC is able to access the internet through the browser.

Diagnosis

  •  Verified the Global Protect Portal Configuration and it was fine.
  • Verified the Global Protect Gateway Configuration and it was fine.
  • The Test-PC was able to access the Global Protect Portal and was also getting authenticated successfully.
  • The Global Protect Client (Version:3.0.0) installed on the Test-PC was able to connect to the Gateway Successfully.
  • The GP-Client was getting the IP-Address from the Pool and was having an Access Route of 0.0.0.0/0
  • The Test-PC is able to access the Internet and is also able to access the Internal Network.
  • The Application's that are part of the Windows-10 (Test-PC) are not working (example - weather forecast in-built application).

Resolution


The resolution is to run certain commands on the Windows 10 (Command Line) :

#route print (note interface # for PAN-GP LAN)
#route add 0.0.0.0 mask 0.0.0.0 172.27.50.1 IF 5 -p
#Netsh winhttp import proxy source-ie

Run regedit from H:\_Common for Enable Active Probing
Restart!

After going through the above procedure, all the Window 10 apps are working and are connected to the internet.
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