Palo Alto Networks Knowledgebase: How to Reinstall Current Running Software Without Rebooting if a Different Version is Mistakenly Installed

How to Reinstall Current Running Software Without Rebooting if a Different Version is Mistakenly Installed

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Created On 02/07/19 23:58 PM - Last Updated 02/07/19 23:58 PM
Virtual Systems Virtualization
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Overview

This document describes how to reinstall the current running PAN-OS software if the "Install" action is unintentionally clicked for a different software version and the Palo Alto Networks firewall is not rebooted.

 

For example, the firewall is currently running PAN-OS 6.0.6 software:

Screen+Shot+2015-02-04+at+10.59.34+AM.png

 

The "Install" link for a different software version (for example, 6.0.5) has been unintentionally clicked:

Screen+Shot+2015-02-04+at+10.59.34+AM copy.png

 

The Reboot Device dialog appears, but "No" is selected.

Screen Shot 2015-02-04 at 11.04.09 AM.png

 

Details

In order to revert back to 6.0.6 after canceling the reboot, the "Reinstall" option should be be clicked for the 6.0.6 software.

 

The following is the output of the debug swm status command before 6.0.5 has been mistakenly installed:

Screen Shot 2015-02-04 at 11.07.44 AM.png

 

The following output is viewed when 6.0.5 has been mistakenly installed:

Screen Shot 2015-02-04 at 11.09.01 AM.png

 

When the 6.0.6 "Reinstall" option is clicked, this software will be installed on the other sysroot partition:

Screen Shot 2015-02-04 at 11.13.01 AM.png

 

With this action, version 6.0.6 will be loaded if the firewall is rebooted, instead of mistakenly installed 6.0.5.

 

owner: gbogojevic



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