Palo Alto Networks Knowledgebase: Error Deleting Certificate - Web-server-certificate

Error Deleting Certificate - Web-server-certificate

7476
Created On 08/05/19 19:57 PM - Last Updated 08/05/19 20:11 PM
Resolution

Symptom

When attempting to delete a certificate that is used for web server certificate, the following error appears:

Error deleting Certificate

Number of failed record(s): 1

    1- Failed to delete Certificate - tester3.

  ° tester3 cannot be deleted because of references from:

  ° deviceconfig -> system -> web-server-certificate

Del-cert2.1.png

Cause

The certificate that is to be deleted has been designated as a Web Server Certificate. With the "Web Server Certificate" option selected, the Palo Alto Networks device will not allow the certificate to be deleted. When a certificate is marked as "Web Server Certificate", the device will attempt to use it in conjunction with the Web Server configuration.

Resolution

If the above error occurs, navigate to Device > Certificates and uncheck the Certificate for the Secure Web GUI option.

Delete the web-server certificate.

Del-cert2.2.png

After the above steps, firewall will revert to using the inbuilt certificate for SSL connections to the WebUI.

owner: jdelio



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