Panorama Template or Device Group fail to commit after upgrading firewalls

Panorama Template or Device Group fail to commit after upgrading firewalls

23162
Created On 09/25/18 19:44 PM - Last Modified 11/06/20 04:41 AM


Symptom


After upgrading firewalls from an older software release to a newer release, Panorama Template or Device Groups may fail to commit.

Example:

Details: 
In VSYS vsys1 from zone Zone-A of type unknown and to zone Zone-B of 
type unknown are incompatible in security rule Test Rule


Environment


  • PAN-OS 7.1 and above.
  • Any Panorama managing Palo Alto Firewalls.
  • Commit Process.

Cause


  • The template virtual system does not have a display name to match the display name on the firewall for each VSYS,
  • So the template push will create a new VSYS instead of reusing the existing VSYS.

Resolution


Add display name in the Panorama template virtual system to match the VSYS name configured in the firewall.
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