This article describes how to remote disconnect GlobalProtect users in Palo Alto Networks
Environment
PAN-OS 8.1 and above.
Palo Alto Firewall.
GlobalProtect Configured.
Resolution
Once the user is connected using the GlobalProtect Client, the following options can be used to force a disconnect remotely from the firewall management.
GUI:
Go to Network > GlobalProtect > Gateways
Click on Remote Users
Find the Logout option under the Current User in the last column