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How to Perform a Graceful Shutdown - Knowledge Base - Palo Alto Networks

How to Perform a Graceful Shutdown

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Created On 09/25/18 19:38 PM - Last Modified 08/23/24 21:31 PM


Objective


To perform Graceful Shutdown of the Firewall.

Environment


  • Palo Alto Firewalls
  • Supported PAN-OS
  • Graceful Shutdown


Procedure


Graceful shutdown can be initiated both via GUI and CLI.

Via GUI:
  1. Click on GUI: Device > Setup > Operations 
  2. Under "Device Operations", Click on "Shutdown Device"
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  1. Click Yes on the confirmation prompt.
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  1. Wait a few minutes for the shutdown process to complete.
Via CLI:
  1. Issue the command: request shutdown system
  2. Wait until  System Halted is displayed on the console.

    Example:

    > request shutdown system
    
    Warning: executing this command will leave the system in a shutdown state. Power must be removed and reapplied for the system to restart. Do you want to continue? (y or n)

Note: To get the device to power up again, Unplug the power source and plug it back in.



Additional Information


During a graceful shut down, the device performs the following tasks:

  • All login sessions are logged off.
  • Interfaces are disabled.
  • All system processes are stopped.
  • Existing sessions are closed and logged out.
  • System Logs are created to show the administrator name who initiated the shutdown.  If this log entry cannot be written, a warning will appear and the system will not shut down.
  • Disk drives are cleanly unmounted and the device powered off.

Note: Any configuration changes that have not been saved or committed will be lost.



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