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Traffic/Threat/URL/System Logs Are Not Visible through the WebG... - Knowledge Base - Palo Alto Networks

Traffic/Threat/URL/System Logs Are Not Visible through the WebGUI

50181
Created On 09/25/18 19:38 PM - Last Modified 01/12/24 18:22 PM


Resolution


Details

Verify the logs are being written. Run the following commands from CLI:

> show log traffic direction equal backward
> show log threat direction equal backward
> show log url direction equal backward
> show log url system equal backward

If logs are being written to the Palo Alto Networks device then the issue may be display related through the WebGUI.

 

Run the following command from CLI:

> debug software restart process management-server

note: restarting the management-server will reset your ssh connection.

owner: bryan



Additional Information


  • Restarting the management server process usually doesn't impact packet forwarding, except for the fact that it will log out the administrator. It is always advisable to carry out any process restarts during off-peak hours or within a designated maintenance window.


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