How to Register and Activate Eval Panorama Software
231753
Created On 09/25/18 19:30 PM - Last Modified 09/02/26 16:18 PM
Objective
To Register and Activate Eval Panorama Software
Environment
- Panorama
- Customer Support Portal (CSP)
Procedure
How to Register and Activate Eval Panorama Software
The following procedure walks you through the steps to license, download, and install the Panorama management software.
STEP 1 | Register the Panorama Serial #
- Log in to the Customer Support Portal (https://support.paloaltonetworks.com) and select Register a Device.
- In the Device Type window, select Register device using Serial Number and click Next
- To activate the Panorama software, enter the Serial Number you received in the “Request for Software Evaluation Approved” email
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- If the Panorama software will be used offline and not connected to the internet, then click the checkbox "Device will be used Offline:" and enter the additional required info.
- Review the EULA and Support Agreement
- If you Agree, click Agree and Submit.
- After successful registration, your Assets screen should display the newly registered and activated Eval Panorama.
STEP 2 | Download the Panorama software
- In the navigation menu, click Updates > Software Updates
- Click the Filter By: drop down menu and select Panorama Base Images
- Locate the most recent base image that will be used for your virtual environment and click the corresponding download link
STEP 3 | Install the Panorama software
- For detailed instructions on installing and configuring the Panorama software, go to PANW Tech Docs: Panorama Admin Guide: Set up the Panorama Virtual Appliance
STEP 4 | Activate the support license on Panorama
- Open a web browser and navigate to the management IP address you set for Panorama
- Login using the factory default credentials of admin/admin for username and password
- On the Dashboard > General Information section, the Serial # field should say “Unknown”
- Go to Panorama > Setup > Management > General Settings. Click the settings wheel.
- In the pop-up window, enter the Evaluation Panorama Serial # that you registered on the support portal. Click OK
- Go to Panorama > Support
- If the Support license is not displayed here, you will need to reboot Panorama for the system to display the license info.
- If Panorama is being used offline, proceed to the next step to manually download the license key from the Support portal.
- Go to Panorama > Licenses, click "Retrieve license keys from license server."
- If your Panorama is offline, you must download the license keys from the Customer Support Portal on the Products > Assets page, then use the link in Panorama console named "Manually upload license key".
- Go to Panorama > Dynamic Updates to download the latest Apps & Threats, WildFire, and Antivirus content updates
- If Panorama is offline, you will need to download these files from the Customer Support Portal on the Updates > Dynamic Updates page
- Go to Panorama > Software to download the latest software version if needed