Why is User Info Missing From the Traffic Logs?
Created On 09/25/18 19:26 PM - Last Modified 02/08/19 00:00 AM
If there is no user info in the traffic logs:
- Go to Network > Zones and edit 'Trust Zone'
- Verify users' subnets are included in the 'Trust Zone'
- Make sure to enable "User Identification" for the 'Trust Zone'