Device logs are not showing up in the Panorama GUI
- PAN-OS 8.0 and above.
- Panorama Device managing Palo Alto Firewall.
You will see this if there is a time discrepency between the firewall and Panorama.
You cannot sync the clock between the firewall and Panorama.
You can set the time manually on both the firewall and Panorama by using the CLI command set clock date <value> time <value>.
The best option is to configure the NTP servers so that the time on the firewall and the Panorama will be the same.
To do so, go to Device > Setup > Services > NTP.
After synching the time between the firewall and Panorama, the logs will start to appear on the GUI.