Palo Alto Networks Knowledgebase: How to Transfer Cloud Service Licensing from Eval Panorama to Production Panorama

How to Transfer Cloud Service Licensing from Eval Panorama to Production Panorama

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Created On 02/07/19 23:51 PM - Last Updated 02/07/19 23:51 PM
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In order to transfer cloud service licensing from an eval Panorama serial number to a production Panorama serial number, please follow the following steps.

 

  1.  First, log into the Customer Support Portal (https://support.paloaltonetworks.com) and search for the eval serial number under Assets > Devices.
  2.  Click the pencil icon in the Action column to open the Device Licenses window. 
    2018-06-01_eval-panorama2.jpg

  3.  Under Transfer Licenses, select the Transfer Cloud License option.
  4.  Select as appropriate the registered production Panorama serial number from the drop down menu. 
  5.  Click Agree and Submit. 

 

The cloud service licenses from the eval Panorama will now display on the production Panorama. 

 2018-06-01_eval-panorama1.jpg

 

 

 

NOTE:

If the Panorma serial number already has cloud services associated with it, you will not be able to associate additional licensing to it and the following error will be displayed. 

3.png

 

See Also

For a full list of other Support Portal User Documents, please click here:

Customer Support Portal User Documents



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