How to View Enterprise Agreements on the Customer Support Portal

To view the Enterprise Agreements and the Customer Support Portal (CSP) accounts covered by Enterprise Agreements, select Products > Enterprise Agreements

You can view the used licenses, consumption, usage cap and other information under the Consumption tab. You can also download the consumption data in a CSV file. 

Select Hardware ELA or ESA  in the dropdown menu to see relevant data. 

• Dashboard Tiles allow for easy identification of current Hardware Estate
• Contract Summary Module allows for easy identification of contract information
• Consumption Chart updates provide quick understanding of ELA consumption patterns over the last 6 months
• Tool Tips provide more explanation

• All CSP IDs (accounts) with assets tied to an EA will be shown in the table, along with the breakdown of their consumption of the ELA, and quick access to manage assets
• The Consumption Details of the current CSP ID can be downloaded from the button in this table for more analysis
• Clicking the current CSP ID allows for a detailed view of all Firewalls associated with the ELA on this CSP ID.

Device Registration AFTER the Enterprise Agreement is Activated in your CSP Account(s)
Please select whether the new asset will be a part of the Enterprise Agreement. 

If you select “will be”, your new asset will inherit any of the licenses and/or support from your Enterprise Agreement(s)

If you select “will not be”, your new asset will NOT inherit any of the Enterprise Agreement(s) and you will need to apply subscription licenses and support as per the normal registration/authorization code process.



Create an admin case if your device did not pick up the Enterprise licenses despite having selected "will be".