How to Create/Manage a Group

How to Create/Manage a Group

24485
Created On 09/25/18 18:07 PM - Last Modified 07/02/21 14:44 PM


Resolution

The following user roles can create and manage groups:

  • Account Super Users can create groups, add devices/spares/members to the group.
  • Group Super Users can add members to the group and manage the group devices.
  • Group Default Users can view members and manage the group devices.

 

Create a New Group

  • Click Groups menu.
  • Click Add New Group button.
  • Enter a group name and description (optional).
  • Click pencil to save.
  • The group is added to the Groups table.

 

Add a Group Device

  • Click Groups menu.
  • Click a group's Devices link.
  • In the Group Devices window, click on the Add Device to Group.
  • In the Add Device to Group window, select the device serial number then click on the Submit button.
screen04.jpg
  • The device is added to group.

 

Add a Group Member

  • Click Groups menu.
  • Click group's Members link.
  • Click Add Member button.

  • Enter a user's email address, activation date, expiration date (optional), role, and description (optional).
  • Click Checkmark button to save.
     

See Also

For a full list of other Support Portal User Documents, please click here:

Customer Support Portal User Documents



Additional Information
- If a user in the CSP has the Super User role, they will be able to see all devices in a Group within the main device list in CSP, regardless of whether they are added as a member of that group, or not.

Attachments
Actions
  • Print
  • Copy Link

    https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClNNCA0&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail

Attachments
Choose Language