How to Create a Device Tag in the Customer Support Portal

Overview

• To create a device tag, you must be an account member.
• Device tags exist within an account.
• Use device tags to group devices under Assets > Devices.

Steps

1. Verify the account you are current logged into the Customer Support Portal with and change accounts if incorrect:
   
2. Click Assets > Devices.
   
3. Click Device Tag button.
   
4. In the Device Tags window, click Add Device Tag button.
   
5. Enter a device tag name and an optional description.  The tag name must be unique.  You will now be able to assign this tag to your devices.
   
6. Use Edit/Delete options to edit and delete tags. 
7. To assign a tag to a device, navigate to Assets > Devices, and click on the device serial number.  Select a tag in the drop-down for the device, and click Submit button.

8.  CSP displays tags in Devices page, see column Device Tag below.