How to Create a Device Tag in the Customer Support Portal

Overview

• To create a device tag, you must be an account member.
• Device tags exist within an account.
• Use device tags to group devices under Products > Assets.

Steps

1. Verify the account you are current logged into the Customer Support Portal with and change accounts if incorrect:
   
2. Click Products  > Assets.
   
3. Click Account Actions > Device Tags
   
4. In the Device Tags window, click Add Device Tag button.
   
5. Enter a device tag name and an optional description.  The tag name must be unique.  You will now be able to assign this tag to your devices.
   
6. Use Edit/Delete options to edit and delete tags. 
7. To assign a tag to a device, navigate to Products > Assets > search for the serial number > Click on the edit Icon 
8. Click on Asset Tag edit icon and select a Tag