Palo Alto Networks Knowledgebase: How to Create a Device Tag in the Customer Support Portal

How to Create a Device Tag in the Customer Support Portal

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Created On 02/07/19 23:51 PM - Last Updated 02/07/19 23:51 PM
Device Management Initial Configuration Installation QoS Zone and DoS Protection
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Overview

  • To create a device tag, you must be an account member.
  • Device tags exist within an account.
  • Device tags are used to group devices under Assets > Devices.

Steps

  1. Verify the account you are current logged into he Customer Support Portal with and change if incorrect:
    support dropdown.png
  2. Under  Assets > Devices section:
    2018-05-03_tags1.png
  3. Look for the Device Tag button.
    2018-05-03_tags2.png
  4. In the Device Tags window, click on the Add Device Tag button.
    2018-05-03_tags3.png
  5. Enter a device tag name and description (optional).  Name must be unique.
    2018-05-03_tags4.png
  6. You will also see the Edit/Delete options under the Action column. Note: Only the user who created the device tag may edit/modify the tag. 
  7. Once created, the Device Tag can then be used under the devices screen in the "Device Tag" column
    2018-05-03_tags5.png


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