Palo Alto Networks Knowledgebase: How to Create Ignore_User_List with Special Characters in User-ID Agent

How to Create Ignore_User_List with Special Characters in User-ID Agent

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Created On 09/25/18 17:52 PM - Last Updated 02/07/19 23:56 PM
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In User-ID Agent, support for Unicode file formats is provided. 

Note: To save the ignore_user_list.txt file in Unicode, change the Encoding from ANSI to Unicode.

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Note:  In User-ID Agent 4.1.3 and earlier, only ANSI file formats are supported.  If experiencing problems excluding users from being mapped even though the users with special characters (ä,ü,ö) are included in the ignore_user_list.txt text file, this is most likely due to Bug 37485.  This bug is addressed in User-ID Agent 4.1.4.  Refer to User-ID Agent 4.1.4: Addressed Issues

owner: rkalugdan



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