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How to Create Ignore_User_List with Special Characters in User-... - Knowledge Base - Palo Alto Networks

How to Create Ignore_User_List with Special Characters in User-ID Agent

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Created On 09/25/18 17:52 PM - Last Modified 03/08/24 16:52 PM


Resolution


Overview

-- Stop the User-ID service
-- Modify/create a file ignore_user_list.txt in the directory where User-ID Agent is installed.
-- This file will contain all the users to be ignored.
-- The format of the file needs to be one username on each line.
Note: It is sometimes required to have two entries for each username, the normal username and the username with netbios name.
user1 
mydomain\user1
-- Start the User-ID service.

 

In User-ID Agent, support for Unicode file formats is provided. 

Note: To save the ignore_user_list.txt file in Unicode, change the Encoding from ANSI to Unicode.
ignore_user_list

ignore_user_list_1

Note:  In User-ID Agent 4.1.3 and earlier, only ANSI file formats are supported.  If experiencing problems excluding users from being mapped even though the users with special characters (ä,ü,ö) are included in the ignore_user_list.txt text file, this is most likely due to Bug 37485.  This bug is addressed in User-ID Agent 4.1.4.  Refer to User-ID Agent 4.1.4: Addressed Issues

 

owner: rkalugdan

 


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