Unable to Configure RAID with Different SSD Drive Models on PA-5000 Series Firewalls
18243
Created On 09/25/18 17:51 PM - Last Modified 09/05/24 20:21 PM
Symptom
- A PA-5000 Series firewall needs to be configured for RAID 1
- The device has mismatched SSD drive models
- When the second drive is inserted into the drive bay and the device is powered on, it does not boot into the maintenance mode.
- The RAID details on the device do not show the second drive mirroring or sync status, as shown below:
> show system raid detail Overall RAID status Good ---------------------------------------------------------------------- Drive status Disk id 1 Present (DENCSTE251M21-01) Disk id 2 Present (WDC WD1600BEKT-0) -------------------------------------------------------------------- Partition status panlogs clean, degraded Drive id 1 active sync maint clean, degraded Drive id 1 active sync sysroot0 clean, degraded Drive id 1 active sync sysroot1 clean, degraded Drive id 1 active sync pancfg clean, degraded Drive id 1 active sync panrepo clean, degraded Drive id 1 active sync swap clean, degraded Drive id 1 active sync
Environment
- PA-5000 Series
- Configure RAID with Different SSD Drive Models
Cause
The Palo Alto Networks PA-5000 Series platform must have identical SSD drive models for RAID 1 configuration. An example of the RAID details on a properly configured device is shown below:
> show system raid detail Overall RAID status Good ---------------------------------------------------------------------- Drive status Disk id 1 Present (WDC WD1600BEKT-0) Disk id 2 Present (WDC WD1600BEKT-0) ----------------------------------------------------------------------- Partition status panlogs clean Drive id 1 active sync Drive id 2 active sync maint clean Drive id 1 active sync Drive id 2 active sync sysroot0 clean Drive id 1 active sync Drive id 2 active sync sysroot1 clean Drive id 1 active sync Drive id 2 active sync pancfg clean Drive id 1 active sync Drive id 2 active sync panrepo clean Drive id 1 active sync Drive id 2 active sync swap clean Drive id 1 active sync Drive id 2 active sync
Resolution
Use identical SSD Drive
Additional Information
For PA-5200 Series See Replace a Drive on a PA-5200 Series Firewall