How to Check for CRC Errors on an Interface

How to Check for CRC Errors on an Interface

109877
Created On 09/25/18 17:46 PM - Last Modified 07/14/26 08:14 AM


Objective


To identify and diagnose potential physical layer issues, faulty cabling, or hardware defects on Palo Alto Networks device interfaces by checking for Cyclic Redundancy Check (CRC) errors.



Environment


  • Hardware: Palo Alto Networks Next-Generation Firewalls

  • Software: PAN-OS



Procedure


To check for CRC errors across the interfaces on a Palo Alto Networks device, run the following CLI command:

> show system state filter sys.s1.* | match crc

 

If an interface has experienced CRC errors, the 'bad_crc' counter will appear in the output. For example, the following sample output shows that interface s1.p6 (ethernet1/6) has recorded errors:

sys.s1.p6.detail: {'bad crc': 0x6c1, ...

CRC-errors-53293.png

 

If the command returns no output, none of the interfaces have encountered CRC errors.

 

owner: mvenkatesan



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