Palo Alto Networks Knowledgebase: Palo Alto Networks Devices Require FQDN For Update Server

Palo Alto Networks Devices Require FQDN For Update Server

5757
Created On 03/11/19 21:02 PM - Last Updated 03/15/19 14:39 PM
Threat Intelligence Threat Prevention
Resolution

To ensure proper operation of service updates for your device, the update server field should be configured using either updates.paloaltonetworks.com. IP addresses should not be used.

 

device-tab-setup-services.JPG

 

owner: djipp



Additional Information
NOTE:
To test the connectivity of the firewall to our update servers, admin can use staticupdates.paloaltonetworks.com (for troubleshooting purposes only.)
If connectivity is successful here, but unsuccessful using updates.paloaltonetworks.com, then please open a TAC support case so that we can investigate further with our devops team.


Attachments
Actions
  • Print
  • Copy Link

    https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClJECA0&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail

Attachments
Choose Language