Palo Alto Networks Knowledgebase: How does the GlobalProtect Client get a New Configuration?

How does the GlobalProtect Client get a New Configuration?

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Created On 02/07/19 23:55 PM - Last Updated 02/07/19 23:55 PM
GlobalProtect Prisma Access
Resolution

Issue

How and when does the GlobalProtect client get a new configuration?

 

Resolution

The GlobalProtect client configuration is refreshed when:

  1. The GlobalProtect client is launched when logging into the system.
  2. The network is rediscovered from the GlobalProtect icon in the task tray.  
    • Launch GlobalProtect client UI (when logging into the system).
    • Rediscover the network from GlobalProtect icon in the task tray. The GlobalProtect client refreshes the cached portal configuration every 24 hours. GlobalProtect client updates to the newer version and retrieves portal configuration after the update.

 

owner:  yogihara



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