How Long Does Content Update Take On A New RMA'ed PA-200 Firewall?
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Created On 06/20/20 01:41 AM - Last Modified 10/05/20 19:55 PM
Question
When a RMA'ed PA-200 firewall first boot up, it is very likely that the Pan-OS version still in 7.1.x. When attempts upgrading to Pan-OS 8.0.x release following the upgrade path, it usually fail due to an old content release installed.
When attempts to perform content update, it get stuck at 99% and not moving forward:
So, how long does content update normally take on a new PA-200 firewall?
Environment
- PA-200
- PAN-OS 7.1, 8.0
Answer
Due to the fact that the content needs to go from an old to the latest version, the download could take up to two hours. When starting the latest content download, it should jump from 0 to 99% and stay there for a long time, but eventually it will finish. Therefore, this is expected.
Please do not open a Support case unless an error message comes up.