How to Enable transparent authentication for GlobalProtect?

How to Enable transparent authentication for GlobalProtect?

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Created On 05/19/20 00:45 AM - Last Modified 03/06/26 10:29 AM


Objective


This document provides guidance on how to enable transparent authentication for GlobalProtect 

 



Environment


  • NGFW
  • Supported PAN-OS versions
  • GlobalProtect Portal and Gateway


Procedure


To prevent users from skipping GlobalProtect authentication prompts and thereby bypass the GlobalProtect connection upon disconnecting from GlobalProtect, configure one of the following options for transparent authentication:

  1. Enable users to authenticate to GlobalProtect transparently using client certificate only authentication.
  2. Enable the GlobalProtect app to save both the username and password for transparent login.

          a. From your portal agent configuration (Network > GlobalProtect > Portals > Agent), select Authentication.
          b. Set the Save User Credentials option to Yes
          User-added image
           c. Click OK twice to save the portal agent configuration.



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