How to Enable transparent authentication for GlobalProtect?
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Created On 05/19/20 00:45 AM - Last Modified 03/06/26 10:29 AM
Objective
This document provides guidance on how to enable transparent authentication for GlobalProtect
Environment
- NGFW
- Supported PAN-OS versions
- GlobalProtect Portal and Gateway
Procedure
To prevent users from skipping GlobalProtect authentication prompts and thereby bypass the GlobalProtect connection upon disconnecting from GlobalProtect, configure one of the following options for transparent authentication:
- Enable users to authenticate to GlobalProtect transparently using client certificate only authentication.
- Enable the GlobalProtect app to save both the username and password for transparent login.
a. From your portal agent configuration (Network > GlobalProtect > Portals > Agent), select Authentication.
b. Set the Save User Credentials option to Yes
c. Click OK twice to save the portal agent configuration.