Error during Panorama upgrade "Error: Plugin vmware_nsx-1.0.0-135 is not compatible to the new software version."
13726
Created On 05/05/20 23:20 PM - Last Modified 07/10/20 17:34 PM
Symptom
- Panorama on PAN-OS 8.0.x and trying to upgrade to 8.1.13
- Downloaded 8.1.0 base image as well as 8.1.13
- Clicked Install on 8.1.13 and got the error below
Failed to install 8.1.13 with the following errors. SW version is 8.1.13 Error: Plugin vmware_nsx-1.0.0-135 is not compatible to the new software version. Please upgrade the plugin to 2.0.1 before Software Upgrade. Failed to install version 8.1.13 type cms
Environment
- Panorama VM on PAN-OS 8.0
- Upgrading to PAN-OS 8.1
Cause
VMware NSX Plugin 1.0.0-135 is currently installed and not compatible with PAN-OS 8.1.
PAN-OS 8.1 Associated Software and Content Versions
Resolution
Upgrade your VMware NSX Plugin to version 2.01 or higher
- Download the updated VMware NSX Plugin from https://support.paloaltonetworks.com/
- On the left, select Updates> Software Updates
- Click the drop-down and select: "Panorama Integration Plug In"
- Find "Panorama-Plugin-for-VMware-NSX-2.0.1..." or higher and click the Download button
- Upload to Panorama by going to Panorama>Plugins
- Click Upload at the bottom of the page
- Browse to the folder where you downloaded the plugin and select it
- Click OK
- Find it in the Panorama> Plugins section
- Click Install
- Once it's complete you will see a popup indicating it was successful.
- You can now proceed to install PAN-OS 8.1
Additional Information
BEST PRACTICES FOR PAN-OS UPGRADE